Privacy Policy

LongevityPlan.AI, Inc. ("LongevityPlan," "we," "us," or "our") is committed to safeguarding your privacy and handling your personal information responsibly. This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect information when you access or use our website, applications, products, and related services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, you should discontinue use of the Services.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

1.1 Information You Provide to Us

We may collect information that you voluntarily provide when you interact with the Services, including:

• Account and Profile Information: Name, email address, login credentials, profile details, and other registration information.
• User-Generated Content: Any content, data, files, media, notes, text, images, or health-related information you submit, upload, record, or store through the Services.
• Communications: Information you provide when contacting us, including inquiries, support requests, survey responses, and feedback.
• Payment Information: Billing information required for subscription purchases. Payment card details are processed by third-party payment providers and are not stored by us.

1.2 Information Automatically Collected

When you use the Services, we may automatically collect:

• Device and Technical Information: IP address, browser type, device identifiers, operating system, and system configuration.
• Usage Data: Interactions with the Services, access times, pages viewed, referring URLs, and performance metrics.
• Location Information: Approximate geographic location inferred from your IP address.
• Cookies and Tracking Technologies: We use cookies, pixel tags, and similar technologies to enhance functionality and analyze engagement. For more information, refer to our Cookie Policy.

1.3 Information from Third-Party Integrations

If you authorize third-party integrations (such as health data platforms, productivity tools, or cloud storage providers), we may receive information from those services according to the permissions you grant.

2. How We Use Your Information

We may use the information collected for the following purposes:

2.1 Service Delivery and Enhancement

• To operate, maintain, and improve the Services.
• To personalize content, user models, and analytical insights.
• To process transactions and manage user accounts.

2.2 Communication

• To send administrative messages, confirmations, and notices.
• To respond to customer service requests, technical inquiries, and feedback.
• To send marketing or promotional communications, subject to applicable law and your preferences.

2.3 Security, Compliance, and Enforcement

• To monitor, detect, and prevent fraud, abuse, or security incidents.
• To enforce our Terms of Service and other applicable agreements.
• To comply with legal obligations, regulatory requirements, or lawful requests.

2.4 Research and Analytics

• To conduct internal analysis, research, and reporting.
• To develop aggregated or de-identified data that does not reasonably identify an individual. Such data may be used for research, product development, or other business purposes.

3. How We Share Your Information

We may disclose information in the following circumstances:

3.1 Service Providers

We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, customer support, storage, or payment processing. These providers are authorized to use your information only as necessary to provide services to LongevityPlan.AI, Inc.

3.2 Third-Party Integrations

When you choose to connect the Services to third-party applications or platforms, we share information as authorized by you and consistent with the integration's permissions.

3.3 Business Transfers

If we engage in a merger, acquisition, reorganization, asset sale, financing, bankruptcy, or similar transaction, your information may be transferred to the succeeding entity, subject to this Policy.

3.4 Legal Compliance and Safety

We may disclose information if required to do so by law, subpoena, court order, or governmental request; or if we believe disclosure is necessary to protect the rights, property, or safety of LongevityPlan.AI, Inc., users, or the public.

3.5 Aggregated or De-Identified Information

We may share aggregated or de-identified information that cannot reasonably identify any individual for research, analytics, marketing, or other business purposes.

4. International Data Transfers

Your information may be transferred to and stored on servers located outside your jurisdiction, including in the United States. Where required, we implement safeguards to ensure that such transfers comply with applicable data protection laws.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will delete, anonymize, or otherwise de-identify it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access – request a copy of the personal information we hold about you.
• Right to Rectification – request corrections to inaccurate or incomplete information.
• Right to Deletion – request deletion of personal information, subject to legal limitations.
• Right to Restrict Processing – request limitations on how we process your information.
• Right to Data Portability – request transfer of your data to another service, where applicable.
• Right to Withdraw Consent – withdraw consent at any time when processing is based on consent.
• Right to Object – object to certain types of processing, including direct marketing.

To exercise your rights, please contact us at privacy@longevityplan.ai. We may request additional information to verify your identity before responding.

Residents of certain regions (e.g., European Union, United Kingdom, California) may have additional rights under applicable law. We can add jurisdiction-specific addenda upon request.

7. Security

We employ administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no system or method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that such information has been provided, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Policy periodically. When we do:

• We will post the updated version on our website; and
• We will revise the "Effective Date" above.

Where required, we will notify users of material changes by email or through the Services.

Continued use of the Services after any update constitutes acceptance of the revised Policy.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, you may contact us at: